Lemony Cleaning Limited - Privacy Policy

Your privacy is paramount to Lemony Cleaning Limited. This policy details how we collect, use, maintain, and disclose information from our website users and clients, ensuring full compliance with GDPR and relevant UK data protection laws. We are committed to protecting your personal data with professionalism and transparency.

1. Introduction and Company Details

Lemony Cleaning Limited, located at 98a Neville Road, London, England, E7 9QX, acts as the Data Controller responsible for your personal data. This Privacy Policy applies to our website and all services offered by Lemony Cleaning Limited. We are committed to treating personal data with the utmost care and in full compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Data Protection Act 2018 (DPA 2018).

2. Personal Identification Information: What We Collect and Why

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, request a quote, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and service details.

Examples of Data Collected:

  • Contact Data: Name, address, email address, telephone numbers. Collected when you request a quote, book a service, or make an inquiry.
  • Service Data: Details about the cleaning services required, property type, access information. Collected to accurately provide our cleaning services.
  • Financial Data: Payment details (though processed via secure third-party payment gateways; we do not store full payment card details). Collected for billing and transaction purposes.
  • Technical Data: IP address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website. Collected for website security and analysis.

3. Web Browser Cookies

Our Site may use